Cross-timezone lead calls
Patients from Europe, Middle East, and the Americas call outside Turkey business hours, so leads go unanswered.
Medical Tourism
Agentic AI voice agent for medical tourism
Convert international leads in 40+ languages, 24/7. Aesthetic, dental, hair transplant, and eye clinics, never miss a lead, eliminate translator costs.
Multilingual agentic AI voice agent for medical tourism clinics
0+
Enterprises
0M+
Calls Handled
0.0%
Uptime SLA
0+
Languages
Industry challenges
High translator costs
Hiring a coordinator for each language is expensive, and slow responses mean leads move to competing clinics.
Complex package questions
All-inclusive package pricing, transfer, accommodation, and add-on treatment inquiries demand accurate answers; gaps damage trust.
Visa and travel coordination requests
Foreign patients ask non-medical questions about accommodation, transfers, visas. Medical coordinators are not equipped for them.
Use cases
Multilingual agentic AI voice agent for medical tourism clinics
Multilingual lead intake
AI detects the patient's language in the first second, serves English, Arabic, Russian, German, French, and 40+ other languages at native quality.
Treatment package information
All-inclusive package pricing, included services, accommodation, transfer details delivered in a single call.
Pre-treatment consultation booking
Captures treatment type, medical history, and travel plans, then schedules an online consultation with the matching doctor.
Visa and travel coordination
Answers visa procedure, required documents, airport transfer, hotel booking and other non-medical questions, escalates when needed.
WhatsApp follow-up management
Post-call follow-up messages, photo sharing, additional info requests handled through WhatsApp Business by the AI.
Lead scoring and CRM sync
AI extracts treatment type, budget, travel readiness from the conversation, scores the lead, syncs it to your CRM.
Features for your industry
Native multilingual lead intake
Patients converse fluently in English, Arabic, Russian, German, French, and 40+ other languages.
Zero translator cost
Treatment package info
All-inclusive package pricing, included services, accommodation, transfer, companion details delivered in a single call.
Full transparency
WhatsApp follow-up
Automatic follow-up messages, clinic references, photo and video sharing via WhatsApp Business.
Leads stay warm
CRM lead scoring
AI extracts treatment type, budget, country, language from the conversation, scores the lead, writes structured to CRM.
Sales works only warm leads
Visa and travel coordination
AI answers visa procedure, airport transfer, hotel options, companion accommodation, and other non-medical questions.
Full plan in one call
Consultation booking
AI captures medical history and travel plan, books an online consultation with the matching doctor.
Higher consult conversion
99%
Lead calls answered
42%
Lead-to-consultation conversion
40+
Languages supported
600ms
Response time
How it works
- 1
Foreign patient calls
Calls from Europe, Middle East, or the Americas answered in under 600ms, language auto-detected.
- 2
Treatment classified
Aesthetic surgery, dental, hair transplant, eye surgery, IVF and similar specialties categorized by AI.
- 3
Package offered, consultation booked
Matching all-inclusive package shared, then an online consultation slot booked on the patient's calendar.
- 4
CRM and WhatsApp activation
Lead written structured to CRM, WhatsApp Business follow-up message and clinic documents dispatched.
Ready integrations
CRM
Salesforce Health Cloud
Full sync for lead scoring and pipeline management.
HubSpot
For marketing automation and nurturing campaigns.
Pipedrive
For small and mid-size medical tourism agencies.
Kommo
Popular CRM in Turkey and Russia.
Zoho CRM
Multi-channel sales pipeline management.
Messaging
WhatsApp Business API
Preferred channel for foreign patients, critical for nurturing.
Telephony
Twilio
International numbers and multi-line support.
Consultation
Zoom Health
HIPAA-compliant video consultation integration.
Payments
Stripe
Multi-currency consultation prepayment.
Compliance and security
KVKK compliant
Health data processing under Turkish legal framework.
GDPR compliant
Required for foreign patients from the European market.
HIPAA-ready
Extra protection for US-market patients.
ISO 27001
Information security management system.
Turkish Ministry of Health authorized
Compatible with health-tourism authorized clinics.
What customers say
Catching the lead in the first minute pushed our consultation conversion to 42%. Competitors are still waiting on WhatsApp; we open a live call.
Dr. Murat Yıldız
Founder, Istanbul Aesthetic Hub
We stopped hiring separate coordinators for German, Arabic, Russian. One agent serves every language at the same quality.
Lara Kemal
International Sales Director, Antalya Hair Center
WhatsApp follow-up automation keeps our leads warm. Consultation-to-procedure conversion crossed double digits.
Eda Çelik
Marketing Manager, Ankara Smile Clinic
Industry statistics
$3.1B
Turkey medical tourism market size, 2024
Turkish Ministry of Trade
1.4M
Medical tourists to Turkey in 2023
TÜRSAB
42%
Lead-to-consultation conversion after Asistanım
600ms
Lead call response latency
Success stories
Istanbul Aesthetic Hub
Aesthetic surgery clinic doubled consultation conversion after AI lead intake; the sales team now works only on warm leads.
- Consult conversion
- +108%
- Translator cost
- -100%
- Lead response
- <1s
Antalya Hair Center
Hair transplant clinic serves leads in 7 languages with a single agent, lowering average cost per lead.
- Cost per lead
- -34%
- Consultation bookings
- +67%
Industry glossary
- Medical tourism
- Patients traveling outside their country for treatment. Turkey is a top-5 destination globally.
- All-inclusive package
- Treatment, accommodation, transfer, and companion costs sold as one package. Standard format in medical tourism.
- Lead
- Prospective patient requesting clinic info. Conversion to consultation booking is the primary KPI.
- Lead-to-consultation
- Conversion rate of a lead into an online or in-person consultation booking.
- Consultation-to-procedure
- Rate at which consulting patients proceed to actual treatment. Second critical KPI.
- TÜRSAB
- Association of Turkish Travel Agencies. Primary source of medical tourism statistics.
- JCI
- Joint Commission International. Global healthcare facility accreditation; trust signal for medical tourism.
- Companion stay
- Including the patient's companion's accommodation and expenses in the package.
Pricing
599USD
Monthly plan, unlimited multilingual conversations, CRM integration, WhatsApp Business included. Performance-based per-lead model also available. Details at fonify.co.
See all plansMulti-Language
Speak your customers' language
AI voice agents that communicate naturally in 40+ languages. Deploy globally from a single platform, no translation overhead.
Frequently asked questions
Which medical tourism specialties are supported?
Optimized for aesthetic surgery, dental treatment, hair transplant, eye surgery, IVF, orthopedics, cardiology, and most other common specialties. The knowledge base is customized per clinic and per specialty.
Is a human translator still needed?
No. The AI speaks 40+ languages at native level. Patients communicate fluently in English, Arabic, Russian, German, French, and many other languages. Translator costs disappear completely.
Does it integrate with WhatsApp and other channels?
Yes. The AI serves both phone and WhatsApp Business. Post-call follow-ups, photo and video sharing, document delivery happen automatically on WhatsApp.
How is CRM integration handled?
Pre-built integrations with Salesforce, HubSpot, Pipedrive, Zoho, Kommo, and other common systems. Lead data (language, treatment type, budget, country) is pushed in structured form.
How does the AI handle visa and travel questions?
General visa procedures, required documents, airport transfer options, and hotel booking information are loaded into the AI's knowledge base. Patients get instant answers; escalation to your travel coordinator happens when needed.
How is pricing calculated?
Monthly subscription or per-call options. For medical tourism clinics, performance-based per-lead packages are also available. Contact us for details.
Medical Tourism
Agentic AI voice agent for medical tourism
Multilingual agentic AI voice agent for medical tourism clinics